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What should I do if I forget my Rapidz login password?

If you've forgotten your Rapidz password, don't worry! Here's how you can recover it:

  1. On your Rapidz app login screen, tap "Forgot Password".
  1. Enter the email address linked to your account and tap "Reset Password".
  1. Check your email. You'll find a link to reset your password*. Click the link to proceed.
  1. You should receive a second email with a temporary password* to log in.
  1. Enter the temporary password to login into Rapidz app.
  1. You will then be directed to set a new password. Once complete, you can log back into your Rapidz account.
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*Please note:

  • The password reset link (first email) is valid for 60 minutes.
  • The temporary password (second email) is valid for 30 minutes.
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